Programme Overview

Established in 2012 the Consumer Trust initiative aims to raise awareness of issues surrounding trust in mobile products and services, establish industry best practices and provide practical tools across the mobile value chain, built on the consumer’s informed consent. The Working Group includes privacy experts, app developers and legal counsel along with technical and senior business development executives.

Objectives

The Consumer Trust Initiative consists of three workstreams:

Education

Build trust by raising awareness of the innovative solutions introduced by industry to counter privacy & security threats

Regulation

Help mobile companies understand international privacy and data laws

Innovation

Help prepare the ground for new mobile products and services that leverage increasing consumer awareness of privacy & security

Quick Links

 Resources

UK smartphone users & GDPR
Understanding Digital Consent Whitepaper
MEF Global Consumer Trust Report 2017
Consumer Trust Ebulletin
Data Privacy Summit CES 2017
European Consumer Trust Summit 2016
Understanding the Personal Data Economy
Consumer Trust Summit San Francisco 2016
Trust and IoT Report 2016
MEF Guides To Data Regulation
Global Consumer Trust Report 2016
European Consumer Trust Summit 2015
Global Consumer Trust Report 2015
Global mhealth & Wearables Report 2015

Working Group Members

American Express

American Express

Barclays Bank plc

Barclays Bank plc

BASEBONE

BASEBONE

BICS

BICS

Boku

Boku

digi.me

digi.me

Evernote

Evernote

Forgerock

Forgerock

Gemalto

Gemalto

Hiya

Hiya

Infinite Convergence Solutions

Infinite Convergence Solutions

Infobip

Infobip

iProov

iProov

Kaleyra

Kaleyra

Microsoft

Microsoft

Mobile TeleSystems

Mobile TeleSystems

Ooredoo Group

Ooredoo Group

Orange Group

Orange Group

Pine Global

Pine Global

Preiskel & Co LLP

Preiskel & Co LLP

SAP

SAP

Syntonic

Syntonic

Tapcore

Tapcore

Telefonica

Telefonica

Trunomi

Trunomi

VAS2Nets Technologies

VAS2Nets Technologies

Vodafone

Vodafone

Zenvia

Zenvia

Join The Personal Data Working Group

To join the Personal Data Working Group or find out more about their work, fill in the form below and we’ll be in touch.

Working group members, sign in now to see presentations, notes and minutes from working group and sub-group meetings and calls.

Upcoming Meetings

November 2019
December 2019
No event found!

From the Blog

Opinion

A Year of GDPR: Looking Back & To The Future

Michael Becker, co-author of the MEF consumer Trust Report reflects on the first year of the GDPR and takes a detailed look at the impact it has had across the ecosystem globally. May 25th marked the one-year anniversary of the GDPR (General Data Protection Regulation), a tsunami that washed on…
MEF Webinars

Machine learning in enterprise communications webinar: the talking points

Industry stakeholders are fighting a war against spam and other traffic that undermines the messaging channel. Their traditional weapons are firewalls and filters. Could artificial intelligence offer a new line of defence? MEF convened a webinar to discuss the topic. In his book, The Inevitable, Kevin Kelly talks vividly about…
Personal Data

Strong Customer Authentication for PSD2 in the EU: Implementation

William Dudley, mobile evangelist and strategist for SAP Mobile Services: Industry & LoB Products concludes his discussion of Strong Customer Authentication in the EU. We’ve reached the third and final installment of this series. In the first installment, we introduced the European Union’s European Banking Authority (or EBA) directive called…
Personal Data

Strong Customer Authentication for PSD2 in the EU: Limitations

William Dudley, mobile evangelist and strategist for SAP Mobile Services: Industry & LoB Products continues his analysis of Strong Customer Authentication in the EU in the second part of this three part series.